Turn conversations into conversions with Pre-sales

Go from inquiry sale, wherever you sell. The Pre-sales mailbox prioritizes high-intent queries so you can pounce on selling opportunities faster, increasing your chances at a sale. The Pre-sales dashboard highlights your team's value by showing how much revenue is driven from answering these queries.

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Boost your team’s output by 73% with AI Smart Reply

Smart Reply instantly drafts replies with a single click so you can resolve up to 73% more customer queries across all your channels. With built-in understanding of order tracking and ticket context, Smart Reply delivers relevant, on-point responses that allow you to scale support, reduce overall training costs for your team and create better customer experiences.

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